Patient Dining Associate (Dietary Aide) (Full Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. This position is with Morrison Healthcare at Novant Health Huntersville Medical Center in Huntersville, North Carolina. The schedule is full time, with 12-hour shifts from 6:45 a.m. to 6:45 p.m.; days may vary and weekends rotate. The fixed pay rate is $17.00 per hour. The role requires previous food service, customer service, and serving experience. Associates must be able to read, write, and interpret documents in English; have basic computer and mathematical skills; and occasionally lift or move up to 100 pounds and maneuver and push food delivery carts. Morrison Healthcare describes its work as nourishing patients, caregivers, and communities while maintaining high standards of detail, quality, and excellence. The company has supported health systems nationwide for more than 70 years and reports more than 31,000 team members, including registered dietitians and executive chefs.
Requirements
- Previous food service, customer service, and serving experience required.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient-rights policies as outlined in facility HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection-control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat food by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel in a timely manner and according to department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
