Patient Dining Associate (Dietary Aide) (Full Time And Part Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility and help patients make menu selections, assemble, deliver, and pick up meal trays. They are part of the caregiving team and help meet patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature. The role works with patients, nursing staff, caregivers, culinary team members, and dietitians to support patient dietary needs and preferences. It also involves following food-safety, sanitation, infection-control, confidentiality, and patient-rights policies. Full-time and part-time positions are available at Rock Hill Hospital in Rock Hill, South Carolina; schedules and hours vary.
Requirements
- Previous customer service experience is required.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Must be able to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders meet nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s menu selection accurately and promptly.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
- Follow facility and department infection-control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
- Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
