Patient Dining Associate (Dietary Aide) (Full Time)

Compass Group•Richmond, VA
•Onsite

About The Position

Morrison Healthcare is hiring a full-time Patient Dining Associate (Dietary Aide) at VCU Children's Hospital in Richmond, Virginia. Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients select meals, assemble and deliver meal trays, and retrieve trays. The role supports patient safety and satisfaction by ensuring meals are accurate and delivered at the appropriate time and temperature. Associates coordinate with nursing, caregivers, culinary team members, and dietitians to address patients’ nutritional requirements, restrictions, allergies, sensitivities, and cultural, ethnic, or religious preferences. They also follow applicable regulatory, confidentiality, food safety, infection control, health, and sanitation policies and procedures; communicate patient concerns to appropriate personnel; and complete required reports. The fixed pay rate is $17.40 per hour. A $500 sign-on bonus is offered, paid half at 30 days and half at 90 days. Free parking is available.

Requirements

  • Previous food service experience is required.
  • Previous customer service experience is required.
  • Ability to read, write, and interpret documents in English.
  • Basic computer skills.
  • Basic mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Nice To Haves

  • Previous patient dining experience is preferred.

Responsibilities

  • Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to identify menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals accurately and promptly according to each patient’s menu selection.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient rights policies under HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports required by Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • $500 sign-on bonus, with half paid at 30 days and half at 90 days.
  • Free parking.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Medical insurance for full-time positions.
  • Dental insurance for full-time positions.
  • Vision insurance for full-time positions.
  • Life Insurance/AD for full-time positions.
  • Disability Insurance for full-time positions.
  • Commuter Benefits for full-time positions.
  • Employee Assistance Program for full-time positions.
  • Flexible Spending Accounts (FSAs) for full-time positions.
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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