PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group • Huntersville, NC

8d • Onsite

About The Position

Morrison Healthcare is hiring a full-time Patient Dining Associate (Dietary Aide) at Novant Health Huntersville Medical Center in Huntersville, North Carolina. The role works on assigned units in a healthcare facility and helps patients select meals, assembles and delivers meal trays, and retrieves trays. Patient Dining Associates are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature.

The schedule consists of 12-hour shifts from 6:45 a.m. to 6:45 p.m., with varying days and rotating weekends. The fixed pay rate is $17.00 per hour. Previous food service, customer service, and serving experience is required.

The role includes assisting patients with menu choices in coordination with nursing, accounting for nutritional needs and restrictions, allergies, sensitivities, and cultural, ethnic, or religious preferences. Associates follow applicable regulatory, confidentiality, infection-control, food-safety, and sanitation policies. The position may also assist dietitians with patient monitoring and requires communicating patient concerns to appropriate personnel.

Requirements

• Previous food service, customer service, and serving experience.
• Ability to read, write, and interpret documents in English.
• Basic computer and mathematical skills.
• Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

• Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
• Work with caregivers and the culinary team to identify menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
• Manage tray tickets and assemble meals according to each patient’s selections in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO standards, and adhere to facility confidentiality and patient-rights policies under HIPAA procedures.
• Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
• Follow facility and department infection-control policies and procedures.
• Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have calorie-count requirements.
• Communicate patient problems or concerns to appropriate personnel in a timely manner and according to department procedures.
• Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Perform other assigned duties.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed