PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group • West Palm Beach, FL

6d • Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. As part of the caregiving team, they support patient safety and satisfaction by ensuring meals are accurate and delivered at the appropriate time and temperature. The role helps nourish patients, caregivers, and communities while maintaining high standards of detail, quality, and excellence.

Requirements

• Previous customer service experience.
• Ability to read, write, and interpret documents in English.
• Basic computer and mathematical skills.
• Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

• Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
• Coordinate with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
• Manage tray tickets and assemble meals according to each patient's menu selection accurately and promptly; retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO requirements, and follow facility confidentiality and patient rights policies under HIPAA.
• Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie counts to manage.
• Communicate patient problems or concerns to appropriate personnel in a timely manner according to department procedures.
• Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off in accordance with applicable laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed