Patient Coordinator - Milford Regional PACU 24 hours, Days
About The Position
Under the general supervision of the Manager of the Admitting and Registration Departments, the Inpatient Coordinator admits patients to their assigned beds, initiates appropriate forms, obtains patient signatures, and performs clerical duties related to patient admissions. At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Requirements
- High School Graduate
Nice To Haves
- Medical Terminology knowledge
- 1–2 years of related office experience
- Data entry experience
- Customer service background
Responsibilities
- Greets patients and families professionally and explains the admission process.
- Prepares admission forms and verifies demographic and insurance information.
- Admits all patients including newborns and AM surgical admits.
- Coordinates bed assignments with the Nursing Supervisor and maintains census accuracy.
- Generates addressograph plates and ID bracelets; stamps and distributes forms.
- Offers and explains Health Care Proxy information and witnesses signatures.
- Updates Meditech with scheduled surgical admissions and patient demographics.
- Escorts or arranges escort for patients to assigned locations.
- Instructs patients on where to go for scheduled services.
- Answers phones professionally, routes calls, and responds to pages.
- Notifies New England Organ Bank of qualifying deaths and logs notifications.
- Coordinates death certificate completion and release of remains.
- Processes scheduled admissions and forwards charts and addressograph plates.
- Maintains patient valuables log and secures items in the safe.
- Handles insurance pre-certification and authorization as needed.
- Applies knowledge of growth and development stages to patient care.
- Demonstrates age-appropriate communication and support.
Benefits
- Signing bonus available
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
