Patient Coordinator - Call Center, Medical Office

Center for Urologic Care of Berks CountyWyomissing, PA
$17 - $22

About The Position

We are growing fast and looking to add Patient Coordinators to our team here @ Center for Urologic Care of Berks County, (specifically for our busy Call Center!) Our Patient Coordinator team is critical, ensuring all our patients are set up for success to have a great visit and an even better day. They are the first face our patients see when they walk through our doors, or hear when they call our office, and the first impression means everything. Our Patient Coordinators set the tone for each interaction and they need to LOVE people. They are responsible for administrative tasks, like ensuring patient records are up to date, scheduling appointments and next steps for patients as well as collecting co-pays and authorizations for ongoing healthcare services. Our Patient Coordinators work as a team greeting our patients warmly, getting them where they need to be for their visit, sending them off with a compassionate farewell, and reaching out to them via phone to schedule their return visit, all while respecting each patient's time. If you are driven by a strong sense of compassion for helping people, enjoy making a difference for patients and peers in person and over the phone, you may want to talk to our team! Salary Range dependent on skills & experience, ranging from $17 - $22 hourly Friendly, positive attitude | Personal drive and commitment | Passionate about caring for patients Center for Urologic Care of Berks County is committed to being the provider of choice AND employer of choice for our community. We are growing rapidly and have FT and PT roles available for a Monday-Friday, no weekends, no holiday, no on-call hour schedule. We offer a competitive compensation package including health & wellness benefits, paid time away including your birthday, & many other benefits we'd love to share. If this type of culture sounds like something you’d like to be a part of, consider joining us and being a part of something special.

Requirements

  • Friendly, positive attitude
  • Personal drive and commitment
  • Passionate about caring for patients

Responsibilities

  • Ensuring patient records are up to date
  • Scheduling appointments and next steps for patients
  • Collecting co-pays and authorizations for ongoing healthcare services
  • Greeting patients warmly
  • Getting patients where they need to be for their visit
  • Sending patients off with a compassionate farewell
  • Reaching out to patients via phone to schedule their return visit

Benefits

  • health & wellness benefits
  • paid time away including your birthday

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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