Patient Coordinator (Full Time)
About The Position
Schweiger is a leading dermatology practice with a significant national presence, seeking a Full-Time Patient Coordinator for its Creve Coeur Office. This role is crucial for executing all front office duties and providing essential support to patients, providers, and support staff. The company emphasizes creating an Ultimate Patient Experience and a great working environment, evidenced by its rapid growth and Great Place to Work certification. The Patient Coordinator will be responsible for managing front office operations, ensuring a positive patient experience, and supporting the smooth functioning of the clinic.
Requirements
- Healthcare Experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relation and customer services skills.
- Must be professional, reliable and dedicated employee.
- Open availability to work during weekdays and weekends.
Nice To Haves
- Previous healthcare experience is preferred.
- Medical Receptionist Experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prefer prior experience working in a dermatology / medical environment preferred.
- Open Flexibility to help cover in a team environment is needed.
Responsibilities
- Execute all front office duties and provide support to patients, providers, and support staff.
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
- Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
- Perform inventory responsibilities and stocking of supplies and equipment as requested.
- Attend all in-house training and continued education opportunities.
Benefits
- Medical (Virtual Care included)
- HSA/FSA
- Dental
- Vision
- 401K
- Company Sponsored Short Term Disability (Only applicable for non-California employee)
- Pre-tax savings available for public transit commuters
- Your birthday is an additional personal holiday
- Employee discounts on Schweiger skin care products & cosmetic services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
