Business Assistant I
About The Position
At Sunshine Smile Designs, the front office is the heart of the practice, and they are searching for a warm, detail-oriented Patient Coordinator to help deliver an outstanding experience. The team is known for its friendly energy, strong teamwork, and a deep commitment to caring for every patient like family, including those with special needs and individuals from community partners. You’ll work alongside a group that values support, encouragement, and good laughs as much as precision and professionalism. If you’re organized, love people, and want to help create a smooth and welcoming visit from the first phone call to check-out, this is the role for you.
Requirements
- High school diploma or equivalent
- Minimum of 2 years’ experience in a dental administrative role
- Knowledge of dental insurance processes and verification
- Experience with dental software (Dentrix, Eaglesoft, Denticon, etc.)
- Strong attention to detail and excellent communication skills
- A collaborative, can-do attitude and a desire to make each patient feel valued
Nice To Haves
- Higher education preferred
Responsibilities
- Greet and check in patients, helping them feel welcomed and at ease
- Answer a multi-line phone system and schedule appointments
- Verify insurance eligibility and pre-authorize benefits
- Guide patients through financial arrangements and treatment scheduling
- Collect and post payments from patients and insurance companies
- Answer questions with clarity, professionalism, and empathy
Benefits
- Health, Dental, and Vision Insurance
- Paid Time Off (accrue 2 to 3 weeks per year based on tenure)
- 6 Paid Holidays
- 401(k) Program
- On-the-job training
- Supportive, team-driven office culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
