Patient Coordinator

Ivyrehab•Philadelphia, PA
•Onsite

About The Position

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Requirements

  • 2+ years of administrative experience in a healthcare setting is preferred.
  • Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
  • Great time management and ability to multi-task in a fast-paced environment.
  • Self-motivated with a drive to exceed patient expectations.
  • Adaptability and positive attitude with fluctuating workloads.
  • Self-motivated with the eagerness to learn and grow.
  • Dedication to exceptional patient outcomes and quality of care.

Responsibilities

  • Serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience.
  • Supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team.
  • Supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Benefits

  • Employee Assistance Program
  • discount program
  • complementary therapy services
  • 401(k) with company match
  • PTO accrual
  • 6 holidays
  • access to online education platform for learning and development
  • Paid parental leave (after 26 weeks of employment)
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