Patient Coordinator (Full Time)
About The Position
Schweiger is a leading dermatology practice with a significant national presence, offering medical, cosmetic, and surgical dermatology and allergy services. The company is recognized for its rapid growth and commitment to creating an exceptional patient and employee experience. This role is for a Full-Time Patient Coordinator at our Hamburg Office, responsible for front office duties and supporting patients, providers, and staff. The ideal candidate is detail-oriented, has teamwork experience, and is interested in healthcare, with a flexible schedule. No prior experience is required, but a willingness to learn and contribute is essential.
Requirements
- Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relation and customer services skills.
- Must be professional, reliable and dedicated employee.
- Open availability to work during weekdays and weekends.
- Full time, 30+ hours per week.
- Availability Monday through Friday with rotating Saturdays within operating hours of 7:00a-7:30p.
- Open Flexibility to help cover in a team environment is needed.
Nice To Haves
- Healthcare Experience is preferred.
- Medical Receptionist Experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prefer prior experience working in a dermatology / medical environment preferred.
Responsibilities
- Execute all front office duties.
- Provide support to patients, providers, and support staff.
- Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
- Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
- Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
- Perform inventory responsibilities and stocking of supplies and equipment as requested.
- Attend all in-house training and continued education opportunities.
Benefits
- Medical (Virtual Care included), HSA/FSA, Dental, Vision on 1st of the month after hire date
- 401K after 30 days of employment
- Company Sponsored Short Term Disability (Only applicable for non-California employee)
- Pre-tax savings available for public transit commuters
- Your birthday is an additional personal holiday
- Dental and Vision on 1st of the month after date of hire (for part-time employees)
- Employee discounts on Schweiger skin care products & cosmetic services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
