Front Office Patient Coordinator

Ivy Rehab

1d • $21 - $24 • Onsite

About The Position

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Requirements

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• 2+ years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front office operations such as patient registration and scheduling.
• Ensure seamless coordination between patients and the clinical team.
• Maintain accurate patient records.
• Manage appointments.
• Provide excellent customer service to patients and families.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Paid parental leave
• Short-term disability
• Long-term disability
• Employee Assistance Program (EAP)
• Discount program
• Complimentary therapy services
• 401(k) with company match
• Up to 20 PTO days
• 6 holidays
• 2 CEU days
• CEU reimbursement annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed