Patient Coordinator

Woolfson Eye Institute • Sandy Springs, GA

7d • Onsite

About The Position

Handles front desk and medical records duties. Reports to the Center Manager. This role involves preparing charts, checking patients in and out, managing appointments, handling phone calls, and copying/scanning/mailing documents. The work environment includes exposure to patients and public, paper products, and requires regular use of a computer, mouse, and telephone. The role may be stressful at times and requires accommodating unique demands from physicians and their staff. General worker traits include the ability to maintain strict confidentiality, be a team player with a positive attitude, represent the clinic professionally, and possess sympathy, tact, and understanding when dealing with patients, physicians, and coworkers. The ability to adjust to various personalities, work with or without supervision, perform routine tasks, and accept responsibility for established procedures is also important.

Requirements

• High school diploma or GED required
• Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers
• Excellent communication skills.
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Word and other EMR systems

Nice To Haves

• Knowledge of medical practice procedures and functions preferred
• Knowledge of medical terminology preferred, but not required

Responsibilities

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Check out patient after they've seen the physician; schedule return visit as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Copy, scan and mail documents and forms as needed
• Performs related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED