Patient Coordinator

Midwest Orthopaedics at Rush • Chicago, IL

3h • Onsite

About The Position

Midwest Orthopaedics at Rush (MOR) is seeking a Patient Coordinator for their outpatient clinic in Chicago, Illinois. This role is crucial in providing professional, friendly, and compassionate service to all patients and staff. MOR is a nationally recognized leader in comprehensive orthopedic services, with its Orthopedic Program at Rush University Medical Center ranked top 10 in Orthopedics by U.S. News and World Report. The organization was founded in 2003 and comprises internationally renowned Orthopedic and Spine surgeons known for pioneering advancements in technology and surgical techniques. MOR doctors also serve as official team physicians for major Chicago sports teams and DePaul University Athletics.

Requirements

• High school diploma or general education degree (GED)
• Customer Service experience required.

Nice To Haves

• Medical office experience preferred.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Rooms are stocked with necessary supplies at all times.

Benefits

• Bonus Incentive Program.
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED