Sr Associate Patient Coordinator - Cardiology
The Nebraska Medical Center•Omaha, NE
•Onsite
About The Position
Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services.
Requirements
- Minimum of one year of experience in a healthcare customer service environment required.
- High school diploma or equivalent required.
- Demonstrated verbal and written customer relations skills required.
- Ability to work collaboratively and cooperatively with an interdisciplinary team required.
- Knowledge of medical terminology required.
- Demonstrated analytical, prioritizing and organizational skills required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Nice To Haves
- Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
- Clinical background in assigned area preferred.
- Associates degree in business, healthcare or related field preferred.
- Medical Assistant or Nursing Assistant preferred.
- Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
- Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.
Responsibilities
- Obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel.
- Create accurate and sufficiently comprehensive patient charts.
- Register and schedule patients in a customer service oriented, efficient and effective manner.
- Complete complex scheduling of multiple appointments and/or services.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
