Patient Coordinator (Men's Health)

U.S. Urology Partners • Carmel, IN

1d • Onsite

About The Position

Care coordination is an integral part of comprehensive cancer care that has had a positive impact on how care is delivered to patients. With direction and guidance from the Nurse Navigator, the Patient Care Coordinator role facilitates communication within the interdisciplinary team and the patient to proactively provide individualized, culturally sensitive care that allows patients to have access to quality healthcare through all phases of healthcare experience.

Requirements

• High school diploma
• Certified Medical Assistant (experience working in healthcare setting preferred)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine correspondence.
• Ability to speak effectively before individuals or groups of people.
• Ability to calculate basic figures and amounts.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of basic computer software.
• Knowledge of medical terminology to communicate with clinical staff
• Knowledge of health insurance and prior authorization process
• Knowledge of common safety hazards and precautions to establish a safe working environment
• Adapts easily to various environments
• Ability to read and comprehend oral and written instructions
• Ability to follow written protocols, policies and procedures
• Ability to establish and maintain effective working relationships with the patients, families, employees and the public
• Ability to communicate clearly and effectively
• Ability to organize, track and maintain quality assurance

Responsibilities

• Coordinates and completes the utilization of genomics under the direction of physician and Nurse Navigator
• Works under direct supervision and in tandem with the Nurse Navigator to coordinate patient care
• Initiates care coordination services upon diagnosis and continue throughout all aspects of patient care, including survivorship
• Identifies challenges and assists with potential solutions for any barriers to care. Consideration will be given to the patient’s values and their cultural, spiritual and social needs
• Under direction of the Nurse Navigator, coordinates appointment needs and schedules appropriately to help expedite the plan of care for the patient
• Appropriately documents all patient interactions and services provided, as required, within the electronic medical record
• Acts as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team and community resources
• Participates in continuous process improvement of patient outcomes, assuring appropriate utilization of resources to increase patient, family and caregiver satisfaction
• Serves as a resource person for internal and external health care providers
• If and when all duties are completed you are able to cross train with MA.
• Performs other duties as assigned

Benefits

• Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees