Patient Conversion Specialist

MedBridge Healthcare LLC•Baltimore, MD

1d•$20 - $23•Onsite

About The Position

Step Into a Sales Role That Actually Makes a Difference. If you’re coming from medical scheduling, retail sales, hospitality, or call center sales and love connecting with people, closing the deal, and driving results—this is your next move. At Pivotal Health, you’ll use your sales skills to help patients take action on their health. This isn’t cold selling—every patient you speak with has already been referred. Your role is to build trust, handle objections, and guide them to say “yes” to improving their sleep and overall well-being.

Requirements

High school diploma or equivalent
1-2 years sales or customer-facing experience (retail, restaurant, hospitality, or call center preferred)
A customer-first mindset with a passion for helping people
A natural sales professional who knows how to connect, influence, and close
Background in retail sales, hospitality, restaurant service, or inside sales
Comfortable educating patients, asking for commitment, and overcoming objections
High-energy, goal-oriented, and motivated by hitting targets
Strong communicator who follows through and stays organized
Able to work independently in a fast-paced environment

Responsibilities

Handle inbound and outbound calls with patients who have been referred for home sleep testing
Quickly build rapport and create a positive, engaging experience
Break down the testing process, equipment, and insurance in clear, simple terms
Handle objections with confidence and close patients on moving forward
Collect any required upfront payments
Document interactions and outcomes in CRM systems
Partner with internal teams to ensure a smooth, high-quality patient experience