Patient Concierge
McCulley Optix Gallery•West Fargo, ND
•Onsite
About The Position
We are seeking a Patient Concierge to join our team. This role is crucial in creating a seamless and elevated patient experience. You will be the first point of contact for our patients, ensuring they feel welcomed and well-cared for from the moment they arrive.
Requirements
- Great Attitude
- Communication Skills
- Willingness to learn
- Comfort with Technology
Nice To Haves
- Front Desk or Customer Service Experience
- Some college education
Responsibilities
- Greeting patients with warmth and professionalism
- Managing appointment check-ins and scheduling
- Creating a seamless, elevated patient experience
- Handling phone calls
- Managing paperwork
- Communicating with staff and patients in an efficient, warm, and professional manner
- Keeping the front desk polished, welcoming, and running smoothly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
