Patient Collections Specialist

Corner Medical•New Hope, MN

1d•$19 - $20•Onsite

About The Position

Corner Home Medical is seeking a detail-oriented Medical Billing Specialist / DME Billing Specialist with strong problem-solving skills and knowledge of insurance processes, medical coding, and durable medical equipment (DME). This role is ideal for someone who thrives in a fast-paced healthcare billing environment, enjoys analytical work, and is committed to accuracy and compliance.

Requirements

High school diploma or equivalent required.
Knowledge of accounting principles and billing compliance standards.
Ability to analyze data, problem-solve, and make independent decisions.
Strong written and verbal communication skills and excellent phone etiquette.
Ability to communicate medical and billing information clearly to patients and healthcare professionals.
Knowledge of Medicare, commercial insurance guidelines, and DME billing policies.
Ability to adapt billing procedures to meet operational needs.
Strong organizational skills with the ability to multitask and meet deadlines.
Excellent computer skills; high accuracy and attention to detail.
Highly motivated, dependable, and a team player.

Nice To Haves

Medical billing, medical terminology, or related coursework preferred (not required).
Brightree software experience preferred—training available.
Ability to provide guidance and training to others in areas of expertise.

Responsibilities

Collaborate with CHM management and staff to support billing operations.
Maintain professional relationships with customers, referral sources, and suppliers.
Protect and enhance the company’s reputation by delivering exceptional service.
Perform Audit review of patient accounts for accuracy.
Process claim adjustments, including voids and corrections.
Obtain prior authorizations and submit pre-notifications for equipment and services.
Utilizing Provider and 3rd party software systems to obtain information (Epic, Availity, MNits, etc.).
Resolve customer, referral and internal employee questions related to billing via fax, emails and phone.
Answering customer queue phone line and resolving patient questions.
Review patient billing for Accuracy and follow up on outstanding balances to resolve and collect.
Follow up on outstanding Accounts Receivable (A/R) to ensure timely reimbursement.
Provide backup support for other billing team members when needed.
Work on projects, reporting, and process improvement initiatives.
Maintain regular, reliable attendance.
Maintain Daily workloads, tasks, WIP’s to insure timely reviews.
Perform additional duties as assigned.