Patient Charge Specialist

Orlando Health • Orlando, FL

12h • Onsite

About The Position

Provides system support for collecting and summarizing data by performing daily data input on computers.

Requirements

• High school diploma or equivalent.
• Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position.
• Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.
• Two (2) years’ experience in a hospital, health care or physician office setting.
• Proficient in applicable clinical division software (i.e.:Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel).

Responsibilities

• Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.
• Will be cross-trained to perform the duties of data entry and charge management.
• Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.
• Ensures prompt and accurate execution of duties and distribution of reports.
• Verifies all output is complete and ensures daily charge reconciliation.
• Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.
• Assists to resolve non-compliant operational or billing issues.
• Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.
• Performs routine Orlando Health Account Management training.
• Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services.
• Verifies billable physician services by reviewing physician documentation.
• Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing.
• Batches and balances daily charges checking provider, place of service, date of service, referring physician, diagnoses and procedures.
• Demonstrates self-motivation and self-direction.
• Maintains all daily work processes and status reports.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED