Patient Care Technician - 10 West Unit

Carilion Clinic • Roanoke, VA

10d • Onsite

About The Position

The Patient Care Technician works as part of the patient care team on a 28-bed medical-surgical unit that primarily serves geriatric patients with a wide range of medical diagnoses. The role provides basic nursing care and technical and clerical services that support patients’ cleanliness, safety, comfort, and transition to home or skilled-care facilities. Care includes measuring blood pressure, oxygen levels, and temperature, and assisting patients of all ages and sexes and genders with activities of daily living such as bathing, meals, toileting, and ambulation. The position may also involve one-on-one observation of patients on suicide, safety, or confusion precautions.

The technician works collaboratively with licensed staff and other care team members, documents and reports observations, supports patient flow and unit operations, and contributes to quality and performance improvement. The role may require support across multiple nursing units or Carilion facilities. Candidates must attend mandatory daytime orientation classes, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks. The position is full time on a day/evening/night shift schedule, with every other weekend and rotating holidays. A $7,500 sign-on bonus is available to eligible external candidates subject to applicable guidelines.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of position orientation and competency validation.
• AHA BLS-HCP certification required within six months of hire.
• Ability to attend mandatory daytime orientation, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
• Ability to prioritize and manage time in a fast-paced patient care environment.
• Ability to demonstrate knowledge of life-span growth and development and identify and provide care appropriate to patients’ ages and needs.
• Previous direct patient care experience is preferred.
• Certified Nursing Assistant certification is preferred; required if working in a critical access facility.

Nice To Haves

• Previous experience in direct patient care.
• Certified Nursing Assistant certification, except that it is required for employees working in a critical access facility.

Responsibilities

• Provide basic nursing care and age-appropriate clinical services according to established standards and department procedures.
• Measure patients’ blood pressure, oxygen levels, and temperature, and assist with activities of daily living, including bathing, meals, toileting, and ambulation.
• Observe patients, appropriately document their status, and report observations and relevant changes to licensed staff.
• Provide one-on-one observation or sitter support for patients on suicide, safety, or confusion precautions when assigned and appropriately competent.
• Transport patients, supplies, specimens, and equipment within the facility.
• Support timely admissions, transfers, and discharges, patient registration, and patient flow using unit-specific software and the Intranet.
• Review medical records for outstanding orders and notify nurses about stat orders and medication changes.
• Assist with unit scheduling, including lunch coverage, and may lead unit huddles and participate in interdepartmental rounds.
• Order, stock, organize, and maintain unit supplies and equipment; clean equipment between patients and follow procedures for timely repairs.
• Welcome and assist patients and visitors, provide way-finding help, answer phones, screen and route calls, and take accurate messages.
• Maintain cleanliness in waiting and break rooms and conduct safety and environmental rounds.
• Participate in unit quality surveillance, shared governance, organizational councils or committees, regulatory compliance activities, and performance improvement initiatives.
• Maintain confidentiality and suggest cost-containment initiatives for the work unit.
• Perform competency-dependent tasks that may include phlebotomy, nonsterile wound dressing care, saline lock replacement or removal, and colostomy bag changes.
• Operate and maintain general office equipment and demonstrate competent use of the electronic medical record, including assisting with chart audits.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403(b) plan.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts at Carilion Wellness centers.
• Access to the Personify Health wellness app.
• Childcare discounts.
• Continued education and training.
• A $7,500 sign-on bonus for eligible external candidates, subject to applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED