About The Position

The Patient Care Technician assists staff by performing clerical and patient care duties under the direction of an RN. The role maintains and updates patient records in a timely, orderly manner and greets patients and other customers arriving on the unit with a friendly, enthusiastic approach. The position is in the Surgical Progressive Care and Bariatric Unit at Bon Secours St. Francis Hospital, with 24 scheduled weekly hours and a days/evenings shift. The role requires one of several qualifying education or experience pathways, including nursing assistant training or certification, relevant patient-care experience, current employment as a Roper St. Francis teammate, current CMA certification, or enrollment in or graduation from an associate or bachelor’s degree program. Some pathways require successful completion of the RSF PCT Training Program upon hire. A current American Heart Association BLS for Healthcare Provider Certification Card is required. Current Nursing Assistant certification is preferred.

Requirements

  • Meet at least one qualifying education or experience pathway: graduate of an accredited high school or GED equivalent and completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; relevant patient-care experience; current Roper St. Francis teammate status; current CMA certification; or current enrollment in or graduation from an associate or bachelor’s degree program in any field.
  • Successfully complete the RSF PCT Training Program upon hire if required by the qualifying pathway.
  • Hold a current American Heart Association BLS for Healthcare Provider Certification Card.
  • Have knowledge of clerical procedures and medical terminology.
  • Have skill in English grammar and spelling and neat, legible handwriting.
  • Be able to file and maintain paper and electronic patient records, files, and reports.
  • Have excellent communication skills and the ability to communicate clearly.
  • Be able to use office equipment such as multi-line telephones, computer terminals, and printers.
  • Have knowledge of patient-care tasks and techniques, organizational policies and procedures for administering patient care, and common safety hazards and precautions.
  • Have skill in maintaining patient-care records.

Nice To Haves

  • Current certification as a Nursing Assistant is preferred.

Responsibilities

  • Perform clerical and patient care duties under the direction of an RN.
  • Maintain and update patient records in a timely and orderly manner.
  • Acknowledge and greet customers arriving on the unit with a friendly, enthusiastic approach.
  • File and maintain patient records, files, and reports, including paper and electronic records.
  • Report changes in a patient's condition to the professional nurse.
  • Provide nursing care using knowledge of patient-care tasks and techniques and organizational policies and procedures.
  • Help maintain a safe working environment by applying knowledge of common safety hazards and precautions.
  • Interact with patients, families, physicians, employees, visitors, and other internal and external customers.

Benefits

  • Competitive pay, incentives, and referral bonuses
  • 403(b) with employer contributions when eligible
  • Medical, dental, vision, and prescription coverage
  • HSA/FSA options
  • Life insurance
  • Mental health resources and discounts
  • Paid time off
  • Parental and FMLA leave
  • Short- and long-term disability
  • Tuition assistance
  • Professional development and continuing education support
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