Saints ED Patient Care Technician - 36 HR, Days

Tufts Medicine • Lowell, MA

4d • $20 - $25 • Onsite

About The Position

The Patient Care Technician provides professional and nonprofessional nursing care services in accordance with physician orders. This nursing support role provides basic patient care without requiring an RN or LPN license, under the direction of physicians and mid-level practitioners and, depending on the unit, registered nurses. It is an experienced-level clinical technologist role requiring basic knowledge of job procedures and tools gained through work experience and vocational or technical education. The position works under moderate supervision, handling routine problems and communicating information that may require explanation or interpretation.

At Lowell General Hospital’s Saints Campus, the position performs and oversees services in a designated area in accordance with department and hospital policies, procedures, philosophy, and objectives. The technician works cooperatively with the department and other services to support quality health care. The role is 36 hours per week on a day shift from 7 a.m. to 7 p.m.; every third weekend and every other holiday are required.

The position supports patient safety and care by assisting with activities of daily living, preparing rooms and patients, maintaining a clean and safe environment, assisting with meals, collecting and reporting patient data, performing technical tasks, and observing patients as a sitter when needed. It also provides clerical and administrative support related to patient admissions, transfers, and discharges; assists visitors and callers; and helps enforce department security policies. The technician is expected to provide attentive, professional care to patients and families and work cohesively with the care team.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) certification.
• Excellent interpersonal skills for interacting effectively with patients, visitors, and hospital personnel.
• Ability to work as a team member and promote a caring, collegial attitude.
• Ability to work under stressful conditions and adapt to changing pace, frequent interruptions, emergencies, and critically ill patients.
• Ability to recognize patient data relative to age-specific needs and provide care according to department policies and procedures.
• Ability to organize and prioritize work.
• Ability to lift up to 30–35 pounds and turn patients; prolonged standing and walking are required.
• Manual dexterity for fine hand manipulation and operating a computer keyboard.
• Ability to see a computer screen and reports.

Nice To Haves

• One year of healthcare and nursing service experience.
• Certification as a patient care technician, clinical associate, certified nursing assistant, or equivalent.

Responsibilities

• Under a nurse’s direction, perform activities of daily living and other patient care in an environment that optimizes patient safety.
• Prepare patient rooms for admission.
• Maintain a clean and safe patient environment.
• Prioritize patient care according to nursing direction and the discharge plan.
• Transport patients to procedures or discharge locations as directed.
• Clean and operate equipment safely and correctly.
• Prepare patients for meals and assist with meals or feeding as necessary.
• Perform technical tasks, including using a glucometer and lift-assisted devices and collecting specimens.
• Collect, record, and report accurate patient data in a timely manner.
• Perform Patient Sitter duties and maintain continuous patient observation according to sitter guidelines.
• Provide clerical support as needed.
• Greet visitors professionally and direct them to the appropriate destination.
• Answer calls professionally and direct callers to the appropriate person.
• Screen people requesting access to the department and enforce department security policies.
• Complete patient admission, transfer, and discharge administrative duties in an organized and timely manner.
• Maintain paper components of patient charts.
• Attend to patients and family members in a caring and timely manner while maintaining a professional and friendly demeanor.
• Work cohesively as a member of the patient care team and anticipate team members’ needs.
• Establish and maintain positive, caring relationships with patients, families, and team members.
• Report variances in accordance with hospital policy.
• Participate regularly in department meetings and in-service programs.

Benefits

• Competitive salaries and benefits starting on day one.
• 403(b) retirement plan with company match.
• Tuition reimbursement.
• Free on-campus parking.
• Career growth opportunities.
• Guaranteed hours and set schedule.
• Comprehensive Total Rewards package supporting health, financial security, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED