Patient Care Technician

Schuylkill • Allentown, PA

26d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care and addresses patients’ physiological, emotional, and social needs while respecting individual differences. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Cedar Crest, in the Emergency Service department, and is scheduled for 24 hours per week on the night shift from 1900 to 0700, with every third weekend and holidays as assigned.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in healthcare settings and the ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• BLS (Basic Life Support) certification from the American Heart Association upon hire.
• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.
• Ability to lift and carry 40–50 pounds; physical demands include pushing or pulling patients on beds or stretchers, lateral transfers, frequent to continuous standing and walking, and role-specific activities such as kneeling, bending, squatting, and performing CPR.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain available supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support a comprehensive virtual care encounter.
• Collaborate with clinical departments and designated staff at the patient’s site to facilitate telehealth encounters, as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED