About The Position

The Patient Care Technician supports the emergency department team in delivering care to patients experiencing urgent medical situations. Working alongside nurses, doctors, and other healthcare professionals, the technician brings teamwork, empathy, and compassion to patient care. The role includes taking vital signs, communicating concerns and out-of-range readings to the patient’s nurse practitioner, assisting with specimen collection, and providing surface trauma or orthopedic care support when delegated or ordered. The technician also checks on patients in rooms and waiting areas, escorts them to treatment or testing areas, responds to calls and alarms, maintains clean rooms and equipment, replenishes supplies and linens, and assists in emergency situations as requested.

Requirements

  • High school diploma or two years of experience in a related clinical area.
  • American Heart Association Basic Life Support (BLS) certification.
  • Crisis Prevention Institute Non-violent Crisis Prevention certification.

Responsibilities

  • Obtain patients’ vital signs as directed.
  • Communicate out-of-range vital signs and patient or parental concerns to the patient’s nurse practitioner.
  • Assist with specimen collection, including urine specimens and nasal swabs.
  • Provide surface trauma or orthopedic care support after delineation, as ordered by a physician or delegated by medical or nursing personnel.
  • Check on patients in their rooms and emergency department waiting areas, and escort them to treatment or testing areas.
  • Answer the unit telephone, call lights, and alarms promptly to determine needs.
  • Maintain clean rooms, the unit, equipment, and other unit areas; refresh supplies and linens and disinfect rooms according to policy.
  • Assist in emergency situations as requested.
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