About The Position

The Patient Care Technician (PCT) provides basic patient care and support under the guidance of a Registered Nurse or other designated healthcare professional. The position involves providing comfort and personal care, measuring vital signs, assisting with hygiene and mobility, and supporting patients with basic needs. The technician reports patient changes or concerns to the nurse, documents care accurately and promptly, and participates in handoffs. Care is individualized to encourage patient safety and independence. The posting also describes a Clinical Nursing Student role, which provides direct patient care under RN guidance and within applicable regulations and organizational policies. The role offers clinical experience through RN job shadowing and care appropriate to the student’s scope and RN delegation. Duties include supporting the nursing process, collecting and documenting patient data, assisting with activities of daily living, using clinical technology, and escalating concerns through the appropriate chain of command. Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. The posting states that benefits may vary by market and employment status.

Requirements

  • For the PCT role, complete one of the following: a nursing aide training program; applicable state-tested nurse aide or certified nurse aide training/testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For the Clinical Nursing Student role, have a high school diploma or GED.
  • For the Clinical Nursing Student role, be enrolled in a nursing program and have completed one clinical nursing course and one clinical rotation.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Understand infection prevention and transmission-based precautions and team dynamics.
  • Demonstrate a compassionate, relationship-based approach, accountability for assigned tasks, critical thinking, advanced problem solving, understanding of the nursing process, and professionalism.
  • Obtain BLS Basic Life Support certification from an approved source before providing direct patient care; BLS is listed as preferred upon hire.
  • Complete the first clinical rotation as a nursing student for the Clinical Nursing Student role.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where applying is preferred.
  • Recent experience in an acute care or long-term care facility for the Clinical Nursing Student role.
  • BLS certification preferred.
  • EPIC Electronic Health Record training preferred.

Responsibilities

  • Provide basic patient care, comfort, personal care, hygiene, and assistance with mobility and other unit-based specialty duties.
  • Measure and monitor vital signs and report patient changes or concerns to the nurse.
  • Act as a liaison between patients and nurses.
  • Provide customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Use therapeutic transfer techniques to mobilize patients safely and foster independence.
  • Encourage patients to complete tasks as independently as possible and individualize care based on patient interests and hobbies.
  • Under RN direction, support the application of the nursing process and develop critical-thinking skills through collaboration with the RN.
  • Seek educational opportunities related to nursing practice and critical thinking.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Assist with activities of daily living, including ambulation, feeding, hydration, nutrition, and bowel and bladder elimination.
  • Use clinical technology as applicable.
  • Escalate concerns through the appropriate chain of command.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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