Patient Care Technician

LifeStance Health•Brownsburg, IN
•Onsite

About The Position

The Patient Care Technician provides direct care to patients receiving Transcranial Magnetic Stimulation (TMS) services, a treatment modality for depression. Under the direction of a physician, the technician is trained to administer in-office therapeutic treatments. The role primarily involves administering and managing clinical services and interacting regularly with patients, with additional office administrative tasks performed when time allows. The position is based at 7950 Ortho Lane, Suite 20, Brownsburg, Indiana.

Requirements

  • Two or more years of related experience within a healthcare setting.
  • BLS and CPR certified.
  • Proficient in Microsoft Office, with exposure to data management software.
  • Experience operating a medical or mechanical device.
  • Strong communication skills and attention to detail.
  • Legally authorized to be employed in the United States.
  • Demonstrated awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture.

Nice To Haves

  • Certified Medical Assistant certification preferred.

Responsibilities

  • Follow standard assessment protocols for procedures.
  • Take responsibility and accountability for individual patient care judgments and actions.
  • Perform procedures according to established standards.
  • Maintain competency in TMS.
  • Document patient responses specific to the procedure provided.
  • Attend treatment care conferences to assist with discussion and planning of patient care.
  • Provide for the care, welfare, safety, and security of patients.
  • Participate in and follow scheduling guidelines, considering center staffing needs to support high-quality patient care.
  • Assist with the development and interpretation of departmental and institutional policies and procedures.
  • Provide services with respect for human dignity and uniqueness, without regard to social or economic status, personal attributes, or the nature of health problems.
  • Use an ethical framework when making decisions for or acting on behalf of patients.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • AD&D insurance
  • Short- and long-term disability insurance
  • Life insurance
  • 401(k) retirement savings with employer match
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Employee Assistance Program
  • Quarterly bonus or incentive potential
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