Patient Care Technician Surgical Care Center Full Time Days

Northwestern Memorial Healthcare • Winfield, IL

3d

About The Position

The Patient Care Technician works full time days, 6:00 a.m. to 6:30 p.m., with every other weekend, at the CDH Surgical Care Center (2 B/C), a 49-bed unit caring for post-surgical acute care patients recovering from orthopedic and general surgeries. The role reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and regulatory and accreditation standards.

Under RN supervision, the Patient Care Technician performs basic patient care activities, supports patients with personal care and activities of daily living, communicates changes in patient condition to nursing staff, and helps maintain orderly patient rooms. The role also supports unit workflow and communication between patient care units and other departments, patients, and families.

Requirements

• High school diploma or equivalent.
• Current qualification as a Certified Nursing Assistant, Certified Medical Assistant, or Emergency Medical Technician, or enrollment as a nursing school student with one semester of clinical work completed.
• American Heart Association Basic Life Support (BLS).

Nice To Haves

• Phlebotomy experience.
• Graduate of an accredited Nursing Assistant program or graduate of a phlebotomy course.

Responsibilities

• Perform basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output.
• Assist patients with personal care and activities of daily living, including bathing, grooming, and eating.
• Report abnormal findings or changes in patients’ physical, mental, and emotional conditions to nursing staff.
• Help keep patient rooms clean and orderly.
• Demonstrate flexibility, organization, and the ability to multitask and function under stressful situations.
• Use critical-thinking skills to prioritize and complete unit work quickly as the needs of the unit, patients, and staff change.
• Serve as a liaison between patient care units and other patient-related departments.
• Answer telephone, intercom, and call lights politely, use appropriate telephone etiquette, and communicate information to the appropriate staff, family, or patient.
• Manage overall unit workflow with the charge RN and/or assistant manager as needed.
• Perform pre-census and validate daily admission, discharge, and census lists as needed.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED