Patient Care Technician-Susquehanna Valley Surgery Center

UPMC•Harrisburg, PA

1d•Onsite

About The Position

UPMC is hiring a Patient Care Technician for our Susquehanna Valley Surgery Center in Harrisburg! This is a casual position, working daylight hours as needed. The Patient Care Technician provides patient care including assisting with patient procedures and activities of daily living. They assist with physical, respiratory and cardiopulmonary therapies and provide feedback to the RN regarding patient care and reports changes in patient status. The role performs UPMC nursing core nursing assistant responsibilities and at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal. The technician assures equipment malfunctions are reported to the appropriate department, establishes appropriate and effective communication with other departments, and establishes professional and respectful interpersonal relationships. They contribute to universal unit activities including responding to call lights and telephones, passing meal trays, and transporting patients. The role involves constructively receiving feedback and direction, identifying and communicating learning needs to the unit director, taking action to improve knowledge, skills, and performance, and requesting assistance in planning and prioritizing activities as needed. They participate in self-review as requested by the unit director. The technician provides instruction to patients and their families under the direction of the RN and may apply, monitor, and remove patient restraints as per physician or hospital protocol. They demonstrate the ability to communicate clearly and effectively with all members of the health care team, demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions, and care for patients and self by supporting safety in the workplace. They develop and maintain productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues. The role strictly adheres to all policies and procedures relative to patient care and hospital-related information and complies with safety policies and procedures including standard precautions. They suggest and support changes within the department, assume responsibility for assignment and view problems as challenges, demonstrate awareness of behavior on the efficient functioning of the department, and support department-based projects and quality initiatives. The technician documents in the medical record according to established procedures, performs assigned work in a timely and productive manner, and completes department clerical functions as needed. The role must routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients) PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, hospital-acquired condition & patient safety indicator. In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation). The technician assures equipment malfunctions are reported to the appropriate department and contributes to the universal unit activities including responding to call lights and telephones, passing meal trays, and transporting patients. They identify and communicate learning needs to the unit director or direct leader and request assistance in planning and prioritizing activities as needed. They demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions and care for patients and self by supporting safety in the workplace. The technician provides instruction to patients and their families under the direction of the RN and may apply, monitor, and remove patient restraints as per physician or hospital protocol. They document in the medical record according to established procedures, and access to medications is limited to the distribution of the medication to the nurse. In addition to the required standard competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKG, and NG tubes clamping and removal.

Requirements

High school diploma or GED.
Must also have either a) 1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor’s degree in a health sciences field.
Successful completion of UPMC patient care technician class
Successful completion of eRecord training.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Nice To Haves

Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
ACLS preferred

Responsibilities

Provides patient care including assisting with patient procedures and activities of daily living.
Assists with physical, respiratory and cardiopulmonary therapies.
Provides feedback to the RN regarding patient care and reports changes in patient status.
Performs UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
Assures equipment malfunctions are reported to the appropriate department.
Establishes appropriate and effective communication with other departments.
Establishes professional and respectful interpersonal relationships.
Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
Constructively receives feedback and direction.
Identifies and communicates learning needs to the unit director.
Takes action to improve knowledge, skills and performance.
Requests assistance in planning and prioritizing activities as needed.
Participates in self-review as requested by the unit director.
Provides instruction to patients and their families under the direction of the RN.
May apply, monitor and remove patient restraints as per physician or hospital protocol.
Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.
Cares for patients and self by supporting safety in the workplace.
Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
Strictly adheres to all policies and procedures relative to patient care and hospital related information.
Complies with safety policies and procedures including standard precautions.
Suggests and supports changes within the department.
Assumes responsibility for assignment and views problems as challenges.
Demonstrates awareness of behavior on the efficient functioning of the department.
Supports department based projects and quality initiatives.
Documents in the medical record according to established procedures.
Performs assigned work in a timely and productive manner.
Completes department clerical functions as needed.
Routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients.) PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, hospital-acquired condition & patient safety indicator.
In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation).
Achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKG, and NG tubes clamping and removal.