Patient Care Technician

Iroquois Memorial Hospital & Resident Home•Watseka, IL

13d•$16 - $23•Onsite

About The Position

Patient Care Technician performs reception, clerical & secretarial duties while functioning as the focal communication source in the work station. Works closely with management, staff, families, physicians, other employees, and visitors. Assists to maintain the department in a constant state of readiness and an adequately stocked, well organized and clean department. Assists the nurses in providing the best care for our patients.

Requirements

High school diploma or equivalent required.
Knowledge of medical terminology, clerical skills & basic data entry skills preferred.
Possesses a service orientation.
Able to take vital signs
BLS certification
Passes EKG testing yearly

Responsibilities

Communicates with peers, other health team members, patients and visitors.
Adaptable and flexible. Ability to perform multiple tasks and self-start with minimal direction from nursing staff.
Utilizes AIDET
Resolves problems and adapts easily to change.
Maintains positive working relationships and avoids negativity.
Utilizes down time productively or in a way that benefits the patient. Avoids waste; utilizes equipment and supplies effectively.
Uses computer for only purposes as assigned.
Maintains the current medical record and database.
Maintains up to date manuals/books.
Performs clerical duties and operates various office equipment.
Schedules patients for appointments.
Greets patients and completes registration, confirms insurance eligibility and gathers paperwork necessary to ensure the clinic can bill for services.
Communicates with patients in person and over the phone to ensure that their requests are recorded and transferred to the appropiate clinic staff, billing staff or administrative staff to handle.
Sort incoming mail and faxes to appropiate staff.