Patient Care Technician (PCT) - Trauma/Surgical Services

ThedaCare • Neenah, WI

13d • Onsite

About The Position

Under the supervision of an LPN, RN, or nurse leader, the Patient Care Technician (PCT) performs patient-centered, evidence-based nursing care activities to meet patients’ physical and psychosocial needs. Working collaboratively with the care team, the PCT contributes to patient outcomes and delivers compassionate, safe care while supporting continuous growth and professional development. The role is full-time and benefits eligible, scheduled for 36 hours per week on day shifts from 5:30 a.m. to 6:00 p.m., with every third weekend and a holiday rotation. The position is based at ThedaCare Regional Medical Center – Neenah in Neenah, Wisconsin.

Requirements

• Must be at least 18 years of age, except for positions at Peabody Manor, The Heritage, or Juliette Manor.
• American Heart Association Healthcare Provider Life Support (BLS) certification.
• Ability to stand, stoop, walk, bend, push, and pull, and to lift up to 50 pounds without assistance.
• Manual dexterity and hand-eye coordination to perform patient care procedures.
• The role involves exposure to bloodborne pathogens while performing job duties.

Nice To Haves

• High school diploma or GED preferred.
• Previous healthcare experience preferred.

Responsibilities

• Perform delegated patient care activities using evidence-based practices and competencies specific to the patient population.
• Check patients’ vital signs, height, and weight as needed based on patient type.
• Provide compassionate care, listen to patients’ concerns, and answer questions or guide patients to address their concerns.
• Identify and escalate changes in patient status or risks to help prevent a crisis.
• Collect clinical data and patient information and report it to the care team.
• Reposition, transfer, ambulate, and transport patients.
• Assist patients with basic needs, including hygiene, eating, using the restroom, and dressing.
• Obtain and report patient intake and output.
• Perform electrocardiograms (ECGs) as directed.
• Perform phlebotomy and specimen collection.
• Provide age-appropriate, culturally specific, and developmentally appropriate care in an environment that promotes patient safety.
• Maintain professional and therapeutic relationships with patients, families, team members, and providers.
• Comply with department-specific competencies.

Benefits

• Benefits eligibility.
• Lifestyle wellness resources, including health coaches, relaxation rooms, health-focused apps, and mental health support.
• Access and affordability offerings, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Opportunities for learning and development.
• Support for work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED