Patient Care Technician (PCT) - Trauma/Surgical Services

ThedaCare • Neenah, WI

11d • Onsite

About The Position

Under the supervision of an LPN, RN, or nurse leader, the Patient Care Technician (PCT) performs patient-centered, evidence-based nursing care activities to meet patients’ physical and psychosocial needs. Working collaboratively with all members of the care team, the PCT contributes to patient outcomes and departmental goals by delivering compassionate, safe care and demonstrating commitment to continuous growth and professional development. The role is based at ThedaCare Regional Medical Center – Neenah in Neenah, Wisconsin. It is a full-time, benefits-eligible position scheduled for 36 hours per week, with day shifts from 5:30 a.m. to 6:00 p.m., every third weekend, and a holiday rotation.

Requirements

• Must be at least 18 years of age, except for positions at Peabody Manor, The Heritage, or Juliette Manor.
• American Heart Association HealthCare Provider Life Support (BLS).
• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
• Manual dexterity and hand-eye coordination to perform patient care procedures.

Nice To Haves

• High school diploma or GED preferred.
• Previous healthcare experience preferred.

Responsibilities

• Perform delegated patient care activities using evidence-based practice and competencies specific to the patient population served.
• Check patients’ vital signs, height, and weight as needed based on patient type.
• Provide compassionate care, listen to patients’ concerns, and answer questions or guide patients with their concerns.
• Identify and escalate changes in patient status or risks to help prevent a crisis.
• Collect clinical data and patient information and report it to the care team.
• Reposition, transfer, ambulate, and transport patients.
• Assist patients with basic needs, including hygiene, eating, using the restroom, and dressing.
• Obtain and report patient intake and output.
• Perform electrocardiograms (ECGs) as directed.
• Perform phlebotomy and specimen collection.
• Provide age-appropriate, culturally specific, and developmentally appropriate care in an environment that promotes patient safety.
• Maintain professional and therapeutic relationships with patients, families, team members, and providers.
• Comply with department-specific competencies.

Benefits

• Whole-person wellness approach, including health coaches, relaxation rooms, health-focused apps (Wonder and Ripple), and mental health support.
• Access and affordability offerings, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED