Patient Care Technician

Schuylkill•Dickson City, PA
•Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by recognizing each individual’s uniqueness and addressing patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Dickson City. The scheduled shift is 7 p.m. to 7:30 a.m., three 12-hour shifts per week, with rotating weekends and holidays. The role requires successful completion of LVHN’s inexperienced technical partner course.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and ability to apply it to patients on a daily basis.
  • Knowledge of healthcare risks to patients and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, and designated care partner.
  • Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques; ability to accurately transmit, receive, and interpret ideas, information, and needs.
  • Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.
  • Must successfully complete LVHN’s inexperienced technical partner course.
  • Ability to lift and carry 40–50 pounds.
  • Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
  • May need to kneel, bend, squat, perform CPR, push or pull patients on beds or stretchers, and assist with lateral transfers.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • May serve as a virtual safety associate based on campus needs.
  • When required, facilitate a clinical exam under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.
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