About The Position

The Patient Care Technician - Senior, NS provides patient care and support in collaboration with the health care team. The role includes routine nursing assistant responsibilities and additional clinical tasks, while supporting patient safety, effective communication, respectful working relationships, and department operations. The position may also require competency in one or more advanced skills based on department operational needs.

Requirements

  • High school diploma or equivalent.
  • Enrollment in a nursing program, with one of the following: two years of health care experience and meeting the requirements for the Patient Care Technician title; one year of health care experience and completion of at least one clinical rotation; or successful completion of the UPMC Student Nurse Internship program.
  • Successful completion of basic information system training.
  • Ability to communicate effectively both orally and in writing.
  • CPR certification meeting AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • May be required to complete the appropriate UPMC cardiac rhythm course, as determined by organizational guidelines and unit-based clinical operations.

Nice To Haves

  • Microcomputer experience.
  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Communicate clearly and effectively with members of the health care team and establish professional, respectful relationships with other departments and colleagues.
  • Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions; support workplace safety and accountability.
  • Report equipment malfunctions to the appropriate department and respond to call lights and telephones, pass meal trays, and transport patients as needed.
  • Perform nursing assistant duties, including activities of daily living such as bathing, feeding, toileting, ambulating, turning, repositioning, and transporting patients.
  • Perform point-of-care testing, including blood glucose testing; obtain weights, vital signs, and intake and output; apply or reapply telemetry monitors; and support HAC and PSI prevention measures, including TEDs and SCDs.
  • Perform simple dressings; place and remove restraints; conduct bladder scans and specimen collections; remove peripheral IV catheters and indwelling Foley catheters; perform phlebotomy and venipuncture; and complete ticket-to-ride procedures.
  • Assist with physical, respiratory, and cardiopulmonary therapies; provide feedback to the RN regarding patient care and report changes in patient status.
  • Provide instruction to patients and families under the direction of the RN, and apply, monitor, or remove restraints according to physician orders or hospital protocol.
  • Receive feedback and direction constructively, communicate learning needs, improve knowledge and performance, seek help with planning and prioritizing as needed, participate in self-review, and contribute to projects and committees.
  • Support department changes, projects, and quality initiatives; take responsibility for assignments; and follow patient-care, information, and safety policies and procedures, including standard precautions.
  • Document in the medical record according to established procedures and complete assigned work in a timely and productive manner.
  • Transport cardiac-monitored patients within the hospital and complete department clerical functions as needed.
  • Achieve and maintain competency in, or perform, at least one advanced skill based on department operational need: basic arrhythmia, complex wound care, 12-lead EKG, or NG tube clamping and removal.
  • Perform in accordance with system-wide competencies and behaviors and complete other duties as assigned.
  • Transport medications only between departments when transporting patients, if required by duties.
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