Patient Care Technician (PCT) | Pediatrics | PICU

Avera•Sioux Falls, SD

20h•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services according to established policies and procedures and as directed by a nurse or physician, helping maintain a high degree of patient-care quality. The role is based in pediatrics/PICU at Avera McKennan Hospital and includes direct patient care, patient and visitor support, clerical tasks, and maintaining patient rooms. The position works 12-hour shifts totaling 36 hours per week. Shifts rotate among days, evenings, nights, weekends, and holidays. The listed schedule is 6:30 a.m.–7:00 p.m., with some possible 6:30 p.m.–7:00 a.m. shifts, and every other weekend and holiday (Saturday and Sunday). Pay is $18.00–$23.50 per hour, depending on experience. The successful candidate must be able to perform the essential job functions, including communicating effectively and having adequate visual acuity and hearing. Reasonable accommodations may be made when they do not cause undue hardship. The role also calls for teamwork, confidentiality, compliance with applicable safety requirements, and commitment to Avera’s mission and values.

Requirements

Must be able to work the specified hours.
Must be able to perform each essential job function satisfactorily.
Visual acuity adequate to perform the position's duties.
Ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
High school diploma or GED equivalent is listed as preferred education.
Commitment to Avera’s mission, vision, core values, and social principles.
Ability to work effectively in a team environment and coordinate workflow.
Ability to maintain confidentiality.

Nice To Haves

High school diploma or GED equivalent.
Certified Nurse Aide (CNA) licensure.

Responsibilities

Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding, and attending to other care needs.
Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
Greet visitors, answer inquiries, direct and assist people, take and relay messages, assist with gifts, flowers, and mail, and run errands for department staff.
Assist patients in and out of wheelchairs, measure intake and output, collect specimens when needed, and transport patients as needed.
Answer the telephone, operate the paging system, attend the station, and direct traffic during emergencies.
Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with other departments.
Make outpatient appointments for patients being discharged.
Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
Request services such as chaplain, social services, and pastoral care as directed.
Perform clerical tasks related to admission, discharge, transfers, death, and preparation of charts and forms.
Manage interdepartmental and patient mail.
Keep patient rooms orderly, change bed linens, and perform routine cleaning tasks.
Maintain confidentiality and work effectively with team members to coordinate workflow and support a productive environment.
Comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.