About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is associated with the Progressive Care Unit at Virginia RMC in Emporia. The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, and unit-based specialty duties, and supports patients in maintaining as much independence as possible. The PCT communicates patient changes and concerns to nursing staff, documents patient care accurately and promptly, participates in handoffs, and performs delegated tasks after competency validation. Care should be individualized to patients’ interests and hobbies. The position also requires customer service for patients, families, visitors, and employees.

Requirements

  • Hold Basic Life Support (BLS) certification from the American Heart Association or another approved source, as applicable to the location; BLS must be obtained before direct patient care where required.
  • Meet one of the listed qualifying pathways for the applicable location: completion of a nursing aide training program; STNA, CNA, or nurse aide state testing; completion of a clinical nursing course and clinical rotation; or one year of relevant clinical-setting experience.
  • For certain RSF pathways, be a high school or GED graduate and a current Roper St. Francis teammate, or hold current Certified Medical Assistant certification; successful completion of the RSF PCT Training Program upon hire is required for these pathways.
  • For the RSF education pathway, be currently enrolled in or a graduate of an associate’s or bachelor’s degree program in any field; no experience is required, and successful completion of the RSF PCT Training Program upon hire is required.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Know and follow patient and healthcare safety standards, including fall prevention, skin breakdown prevention, suicide prevention, and environment-of-care practices.
  • Demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology.
  • Provide compassionate, relationship-based care.
  • Take accountability for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.
  • BLS certification upon hire is preferred at BSMH locations where it is not required before hire.

Responsibilities

  • Provide basic patient care, comfort, vital-sign measurement, personal care and hygiene, and mobility assistance, including unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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