About The Position

The Patient Care Technician supports staff by performing clerical and patient care duties under the direction of a registered nurse. The role maintains and updates patient records in a timely and orderly manner and greets customers arriving on the unit with a friendly, enthusiastic approach. The position serves the Cardiac Intermediate Care department at Roper Hospital and is scheduled for 24 hours per week, working 7:00 a.m. to 7:30 p.m. every Saturday and Sunday on a days/evenings shift. The technician performs delegated direct-care activities, reports patient conditions and abnormal findings to the appropriate nurse, and documents vital signs and activities of daily living. The role provides respectful, nonjudgmental care, advocates for patients, transcribes physician orders, and supports compliance with regulatory, infection-prevention, patient-safety, and quality requirements. The position requires the ability to provide age-appropriate care across the patient lifespan and to work in conditions that may involve physical demands, interruptions, and exposure to hazards common in a healthcare setting.

Requirements

  • Current American Heart Association BLS for Healthcare Provider Certification Card.
  • Meet at least one listed education or experience pathway: high school diploma or GED and completion of a Fundamentals of Nursing course or Nursing Assistant Program; current CNA certification; high school diploma or GED and patient care technician experience in an acute care setting or nursing home, or direct patient-care experience involving vital signs and ADLs in assisted living; high school diploma or GED and current employment as a Roper St. Francis teammate; high school diploma or GED and current CMA certification; or current enrollment in or graduation from an associate's or bachelor's degree program in any field.
  • Successfully complete the RSF PCT Training Program upon hire if required by the applicable education or experience pathway.
  • Ability to communicate clearly with members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards, infection prevention, and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work in a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology and demonstrate a compassionate, relationship-based approach to care.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.
  • Ability to meet the stated physical demands and work-related requirements, including lifting, pushing/pulling, bending, walking, standing, manual dexterity, patient maneuvering, and shift work.

Nice To Haves

  • Current certification as a Nursing Assistant is preferred.

Responsibilities

  • Perform delegated direct patient care activities under the direction of a registered nurse.
  • Report patient conditions, changes, or abnormal findings to the appropriate registered nurse.
  • Document vital signs and activities of daily living in the appropriate format and notify the RN or LPN of abnormal variations.
  • Provide nonjudgmental care that respects patient diversity and rights, identifies resources to meet patient needs, and acts as a patient advocate.
  • Transcribe physician orders correctly and efficiently, including computer order entry.
  • Support compliance with regulatory requirements, core measures, infection prevention, patient safety, and quality initiatives.
  • Maintain an organized workstation and an environment conducive to workflow.
  • Maintain medical records in appropriate order and update patient records in a timely manner.
  • Greet customers arriving on the unit with a friendly, enthusiastic approach.
  • Provide care appropriate to the age and specific needs of patients served on the assigned unit.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance and mental health resources.
  • Discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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