Patient Care Technician

Schuylkill • Allentown, PA

19d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs while respecting each individual’s uniqueness. The PCT communicates and collaborates with the interprofessional team, patients, families, and designated care partners, and helps maintain a safe and well-supplied care environment. The position may also support telehealth encounters, including assisting with clinical examinations using peripheral devices, video-conferencing equipment, and relevant software under the direction of a distant provider. The role is onsite at Lehigh Valley Hospital–Cedar Crest and is scheduled for two 12-hour night shifts per week, including every third weekend and rotating holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds.
• Ability to perform frequent to continuous standing and walking; the posting notes patient transporters may walk 8–10 miles per shift.
• Ability to perform role-specific physical activities such as kneeling, bending, squatting, and CPR when required.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Assist in maintaining supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to call lights or pages.
• When needed, serve as a virtual safety associate based on campus needs.
• When required, facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support a comprehensive virtual care encounter.
• Complete LVHN’s inexperienced technical partner course.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED