Patient Care Technician - Medical ICU, Part-Time, Nights

NYU Langone Health • Mineola, NY

7d • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician to support patients and families in the Medical ICU. The technician assists professional nurses by completing assigned patient care tasks and providing competent, safe, and compassionate care, with an understanding of the challenges patients face during hospitalization, procedures, and diagnostic testing. The role also supports the unit by maintaining supplies, equipment, and a safe environment, and by demonstrating NYU Langone Health Core Values in all aspects of job performance.

The technician provides direct assistance to patients and the healthcare team, supports admissions, transfers, and discharges, and carries out delegated responsibilities under the direction of registered nurses. The position also includes specialized patient-care tasks such as phlebotomy, glucose fingersticks, and electrocardiograms. The posting lists qualification pathways for Patient Care Technicians and Senior Nursing Attendants.

Requirements

• High school graduate or equivalent.
• One of the following Patient Care Technician qualification pathways: graduate of a PCT program and at least 6 months of hospital experience; CNA graduate with completed EKG and phlebotomy courses, PCT-certification eligibility, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
• Complete the PCT online program within 3 months of hire.
• Alternatively, for the Senior Nursing Attendant pathway: high school diploma or equivalent, graduation from a Certified Nursing Attendant Program, CNA certification, at least 6 months of relevant experience, and BLS or Heartsaver CPR/AED certification issued by the American Heart Association upon entry.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Basic Life Support certification.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of an additional language is an asset.

Responsibilities

• Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
• Maintain accountability for supplies, equipment, and environmental support; help keep patient rooms, equipment, care areas, and the nursing unit clean, safe, and orderly.
• Assist with data collection and activities for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures; assist with review and corrective action plans related to patient and family responses and satisfaction.
• Recognize personal limitations, request assistance when needed, discuss learning goals with appropriate leadership, seek learning resources, and complete annual mandatory education.
• Participate in the orientation of other patient care technicians and in unit meetings and conferences.
• Demonstrate awareness of the needs and behaviors of patients from different age groups and cultures; support unit activities and assist in emergencies as directed.
• Perform assigned patient-care tasks using specialized skills and safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards and assist with patient and family safety and comfort needs.
• Assist with patient admission, transfer, and discharge procedures according to unit and service operations.
• Communicate support and responsiveness to patients, families, and staff; use clear, caring, and respectful communication and function as a respectful member of the healthcare team.
• Observe general patient behavior and report observations to the responsible professional nurse; perform safety observations for patients on continuous observation or in restraints according to policy and direction.
• Assist patients with applicable activities, complete delegated responsibilities, answer call lights promptly, and help with personal care and activity requests; refer requests outside the technician’s role to the assigned nurse.
• Respond to specific tasks delegated by registered professional nurses and report patient observations to the nurse responsible for the patient during the shift.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Provide direct assistance to healthcare team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other healthcare employees.
• Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair.
• Run errands to other departments, including delivering specimens and equipment.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED