Patient Care Technician (PCT) - Pulmonary Stepdown - Maryview Medical Center

Bon Secours Mercy Health•Portsmouth, VA

15h•Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. In the Pulmonary/Tele/Stepdown department at Maryview Medical Center, the PCT helps maintain patient comfort and safety, monitors health and vital signs, and assists with basic needs such as feeding and grooming. The role also includes sanitizing and cleaning patients’ rooms and performing unit-based specialty duties. The PCT collaborates with nurses and other staff, communicates changes or concerns, documents care accurately and promptly, and participates in hand-offs. Patient care is individualized, with an emphasis on safety and encouraging patients’ independence. Bon Secours describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship.

Requirements

Complete one of the following: a nursing aide training program; STNA state testing (required for Ohio long-term care); CNA certification; nurses aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.
Demonstrate problem-solving skills and excellent communication and interpersonal skills.
Engage professionally with staff and patients.
Be able to work proactively in a rapidly changing environment.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
BLS certification upon hire.
EPIC Electronic Health Record (EHR) training.

Responsibilities

Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
Act as a liaison between patients and nurses by reporting changes and concerns.
Provide customer service to patients, families, visitors, and employees.
Document patient care accurately, precisely, and promptly when applicable.
Participate in hand-offs and report pertinent patient and departmental needs upon arrival and departure.
Perform delegated tasks after competency has been validated.
Mobilize patients using therapeutic transfer techniques that promote independence and safety.
Encourage patients to complete tasks as independently as possible.
Individualize care based on patients’ interests and hobbies.
Sanitize and clean patients’ rooms.
Assist patients with basic needs such as feeding and grooming, and monitor their health and vital signs.