About The Position

The Patient Care Technician provides advanced and enhanced patient care in the Neonatal Intensive Care Unit under the supervision and direction of a Registered Nurse or other licensed nurse. The role maintains patient care and unit environments in accordance with policies, procedures, and practices, and provides care appropriate to the patient age range in the assigned clinical area. No prior experience is needed for the NICU opening, and comprehensive on-the-job training is provided; the posting separately lists a minimum of one year of healthcare experience as required. A two-week classroom orientation is required at the start of employment, Monday through Friday, 7:00 a.m. to 3:30 p.m. The position is scheduled for three 12-hour shifts each week, rotating between days and nights (7:00 a.m.–7:30 p.m. or 7:00 p.m.–7:30 a.m.), with every-other-weekend and holiday requirements. The role also offers a $1,500 sign-on bonus for eligible candidates, a minimum hiring rate of $18.94 with increased rates for experienced individuals, shift differentials of up to $3, and up to $40,000 in financial support to become a nurse. Geisinger describes this as a clinical-environment role requiring reliable attendance, punctuality, teamwork, communication, and a proactive approach to supporting patient outcomes. The technician documents patient care, observes and reports changes in condition, assists with daily living needs, performs point-of-care testing, handles specimens, supports unit clerical and patient-throughput activities, and helps maintain equipment and supplies. Staff may access and transport non-controlled medications and transport blood products as needed.

Requirements

  • High school diploma or equivalent (GED).
  • Minimum of one year of healthcare experience, listed as required.
  • Basic Life Support certification within six months; the issuing body is listed as the default issuing body.
  • Ability to meet orientation and long-term full-time scheduling requirements.
  • Reliable attendance and punctuality.
  • Strong teamwork, communication, collaboration, and time-management skills.
  • Computer literacy and mathematics skills.
  • Ability to provide care for patients in the age range served by the assigned clinical area.

Responsibilities

  • Provide enhanced patient care under the direction of a licensed nurse and perform advanced patient care duties under a Registered Nurse’s supervision.
  • Maintain patient care and the unit environment in accordance with applicable policies, procedures, and practices.
  • Document care in appropriate sections of the medical record and observe, identify, and document patients’ physical needs according to established standards.
  • Report changes in patient condition to licensed personnel in a timely manner.
  • Obtain and maintain specimen integrity according to physician orders, policies, and procedures; process specimens accurately and transport them promptly to the laboratory.
  • Assist patients with activities of daily living, including hygiene and changing linens, and support the ongoing continuum of care.
  • Provide one-to-one patient safety watch when assigned, following established policies and procedures.
  • Perform point-of-care patient testing and maintain point-of-care instruments, including quality control.
  • Help troubleshoot equipment and supplies and take corrective measures for their care and maintenance.
  • Serve as a positive preceptor and mentor for new staff and students.
  • Perform clerical duties related to admissions, transfers, discharges, and deaths, and facilitate patient-throughput activities.
  • Transcribe and process orders according to unit standards and release and confirm ordered tests with appropriate departments.
  • Coordinate patient transportation to tests; schedule tests, fax consults, and support communication and retrieval of electronic information relevant to the nursing unit.
  • Assist with ordering stationery, floor stock, patient supplies, and individual nursing supplies.
  • Communicate with food services to ensure appropriate patient diets.
  • Operate and troubleshoot clerical equipment and arrange maintenance for computers, fax machines, phones, and related equipment.
  • Access and transport non-controlled medications as needed, including assisting with transport to and from Pharmacy and within the unit.
  • Assist with transporting blood products to and from the Blood Bank as needed.
  • Make discharge follow-up calls and coordinate virtual discharge appointments.
  • Support staff with five-minute drills and/or Quality Rounds and participate in regulatory readiness activities as needed.
  • Meet job-specific obligations and comply with organizational policies and procedures.

Benefits

  • $1,500 sign-on bonus for eligible candidates.
  • Minimum hiring rate of $18.94, with increased rates for experienced individuals.
  • Shift differentials of up to $3 for evening, night, and weekend shifts.
  • Up to $40,000 in financial support to become a nurse.
  • Medical, dental, and vision benefits starting on day one; three medical plan choices are offered.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off with an accrual plan described as allowing employees to accrue time quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance and parental leave pay.
  • Military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • On-the-job training and education.
  • Professional opportunities for growth and advancement.
  • Support and mentorship from nursing leaders.
  • Employee Resource Groups and community involvement opportunities.
  • Employee referral incentive program.
  • Domestic-partner benefits.
  • Employee safety and security measures, including a Strongline Alert Notification system, camera surveillance, metal detectors at certain locations, and campus security guards/K9 program.
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