Patient Care Technician (NIGHTS) - 3C

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is hiring a full-time Patient Care Technician for its 3C Unit. The Patient Care Technician supports patient well-being and comfort by working with the healthcare team to provide hands-on care and contribute to a secure environment. This role is part of UPMC’s Patient Care Support career ladder, with opportunities for continued growth and advancement. Title and salary are determined based on experience. The position includes routine nursing-assistant responsibilities and additional patient-care competencies, as well as department communication, documentation, safety, and clerical duties. Based on operational needs, the technician must achieve and maintain competency in at least one advanced skill, such as phlebotomy or venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia. Access to medications is limited to distributing medication to the nurse.

Requirements

High school diploma or equivalent.
One of the following: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or a completed bachelor’s degree in a health sciences field.
Successful completion of the UPMC Patient Care Technician class.
Successful completion of basic information system training.
Ability to communicate effectively orally and in writing.
CPR certification meeting AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
NYS Staff Exclusion List (NYSEL) clearance.
Medication access is limited to distributing medication to the nurse.

Nice To Haves

Microcomputer experience.
Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

Support changes, projects, and quality initiatives within the department; take responsibility for assignments and contribute to efficient department operations.
Perform activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
Perform weights, vital signs, intake and output measurements, telemetry monitor application or reapplication, HAC and PSI prevention measures (TEDs/SCDs), restraint placement and removal, simple dressings, bladder scans, specimen collection, and ticket-to-ride procedures; achieve all required competencies.
Report equipment malfunctions to the appropriate department and communicate effectively with other departments and members of the healthcare team.
Contribute to unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Seek and use feedback and direction, communicate learning needs, improve knowledge and performance, request help with planning and prioritizing as needed, and participate in self-review when requested.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN about patient care and report changes in patient status.
Instruct patients and families under the direction of the RN; apply, monitor, and remove restraints as permitted by physician or hospital protocol.
Follow patient-care, hospital-information, and safety policies and procedures, including standard precautions.
Document in the medical record according to established procedures; complete assigned work promptly and productively and perform department clerical functions as needed.
Maintain professional, respectful, accountable, and productive working relationships; demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions, and support workplace safety.
Achieve and maintain competency in at least one advanced skill as needed by the department: phlebotomy/venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia.
Perform in accordance with system-wide competencies and behaviors and undertake other duties as assigned.