Patient Care Technician (PCT) - Surgical Telemetry - Maryview Medical Center

Bon Secours Mercy Health • Portsmouth, VA

3d • $17 - $25 • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and organizational policies, procedures, and guidelines. The role includes providing basic care and comfort, measuring vital signs, assisting with personal care and hygiene, supporting patient mobility, and completing unit-based specialty duties. The PCT communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency has been validated. Care is individualized to support patients’ independence, interests, and safety. This is a part-time position scheduled for 24 hours per week on evenings and nights at Maryview Medical Center.

Requirements

• BLS Basic Life Support; the posting specifies an American Heart Association BLS for Healthcare Provider credential prior to hire at RSFH, and an approved-source credential before direct patient care at BSMH locations.
• For BSMH locations, completion of at least one of the listed qualifying pathways: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one of the listed qualifying pathways: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Ability to communicate clearly with other healthcare team members and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and support ambulation and mobility.
• Ability to use clinical technology and take accountability for assigned tasks.
• Compassionate, relationship-based approach to care.
• Ability to escalate concerns through the chain of command.
• Some listed qualification pathways require an accredited high school diploma or GED, a current certification as a Certified Medical Assistant, current employment as an RSF teammate, or enrollment in or graduation from an associate’s or bachelor’s degree program; applicable candidates must successfully complete the RSF PCT Training Program upon hire.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.
• BLS Basic Life Support is preferred upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and on time when applicable.
• Participate in handoffs and report pertinent information about patient and departmental needs at the beginning and end of shifts.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options, life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED