About The Position

The Certified Patient Care Technician (PCT) provides delegated patient care under the direction of a Registered Nurse and/or Licensed Therapist. The role involves delivering safe, efficient, compassionate care, documenting patient-related tasks, and following organizational policies and procedures. The PCT works as part of a team to anticipate patient needs, support patients and families, and contribute to continuity and quality of care. This position is in Acute Medicine and is scheduled for full-time night work at University Medical Center. The job posting describes University Medical Center as an academic medical center and regional safety-net hospital serving poor and underserved communities. LCMC Health describes its culture as welcoming and grounded in authenticity, equity, inclusion, compassion, and individualized care.

Requirements

  • High school diploma or equivalent, with appropriate work experience.
  • One year of clinical care experience.
  • One of the following certifications: Certified Medical Assistant (MA) from the American Association of Medical Assistants; Certified Nurse Assistant (CNA) from the Louisiana State Department of Health; Certified Patient Care Technician/Assistant (CPCT/A) from the National Health Careers Association; or Certified Patient Care Technician (PCT) from the National Health Careers Association.
  • American Heart Association BLS certification.
  • Non-Violent Crisis Prevention certification (CPI or NCI-CPI) from the Crisis Prevention Institute.

Nice To Haves

  • CNA or PCT experience in a healthcare setting is preferred.

Responsibilities

  • Perform assigned priority technical procedures and maintain a safe environment for patients.
  • Provide basic life support and assist with activities of daily living and restorative care; calculate intake and output; lift, ambulate, transfer, and position patients; obtain weights and vital signs; use equipment; perform phlebotomy and dressing changes; and obtain EKGs.
  • Prepare patient rooms, document in the electronic medical record, clean unit equipment, order medical and office supplies, and perform other tasks as needed.
  • Prioritize assigned tasks and patient care based on acuity, resource availability, patient preferences or requests, and departmental needs.
  • Report abnormal patient findings and situations to an RN or other licensed healthcare provider, and act to correct unsafe conditions.
  • Explain the rationale for actions or decisions based on logic, experience, intuition, and/or established policies and procedures.
  • Collaborate with interdisciplinary team members to identify actions that improve patient care.
  • Seek supervision or assistance when unable to perform effectively or safely and independently.
  • Initiate or maintain job-specific interventions to support continuity of safe and effective patient care.
  • Delegate tasks to other team members to accomplish direct patient care or support activities.
  • Question tasks delegated by an RN or licensed healthcare provider when clarification or resolution of concerns is needed.
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