Patient Care Technician Certified ED Full-time Nights

LCMC Health•New Orleans, LA

20h

About The Position

The Certified Patient Care Technician (PCT) provides delegated patient care under the direction of a Registered Nurse and/or Licensed Therapist. The role supports safe, efficient care by completing patient-related documentation and following policies and procedures, while treating patients and families with kindness, respect, empathy, and compassion. The technician performs assigned technical procedures and patient-care activities, helps maintain a safe environment, reports abnormal findings and unsafe conditions, and collaborates with the interdisciplinary team to support continuity and improvement of care. The position is in the Emergency Department and is full-time on the night shift.

Requirements

High school diploma or equivalent, with appropriate work experience.
One year of clinical care experience.
One of the following credentials: Certified Medical Assistant (MA) from the American Association of Medical Assistants; Certified Nurse Assistant (CNA) from the Louisiana State Department of Health; Certified Patient Care Technician/Assistant (CPCT/A) from the National Health Careers Association; or Certified Patient Care Technician (PCT) from the National Health Careers Association.
American Heart Association BLS certification.
Non-Violent Crisis Prevention certification (CPI or NCI-CPI) from the Crisis Prevention Institute.

Nice To Haves

CNA or PCT experience in a healthcare setting is preferred.

Responsibilities

Perform assigned priority technical procedures and maintain a safe environment for patients.
Provide basic life support (CPR), activities of daily living, restorative care, intake and output calculations, lifting, ambulating, transferring, positioning, weights, equipment use, vital signs, phlebotomy, dressing changes, and EKGs.
Prepare patient rooms, document in the electronic medical record, clean unit equipment, order medical and office supplies, and perform other tasks as needed.
Prioritize assigned tasks and patient-care activities based on acuity, available resources, patient preferences or requests, and departmental needs.
Report abnormal patient findings and situations to an RN or other licensed healthcare provider, and take action to correct unsafe conditions.
Explain the rationale for actions or decisions based on logic, successful experience, intuition, or established policies and procedures.
Collaborate with interdisciplinary team members to identify actions that improve patient care.
Seek supervision or assistance when unable to perform effectively or safely and independently.
Initiate or maintain job-specific interventions to ensure continuity of safe and effective patient care.
Delegate tasks to other team members to accomplish direct patient care or support activities.
Question the appropriateness of tasks delegated by an RN or licensed healthcare provider and seek clarification when concerned.