Patient Care Technician (PCT), Day Shifts

Baystate Health • Springfield, MA

3d • Onsite

About The Position

Baystate Health is recruiting Patient Care Technicians for current and upcoming opportunities across multiple inpatient departments at Baystate Medical Center in Springfield, Massachusetts. PCTs support patients and nursing teams by providing compassionate, hands-on care and helping deliver safe, high-quality services. Department assignments, schedules, and available opportunities are discussed during the recruitment process.

The positions offer full-time, part-time, and per-diem schedules. Shifts are days, primarily 7:00 AM–7:00 PM, with hours and weekend requirements varying by position and department. The role requires a high school diploma or GED and an American Heart Association BLS CPR certification. Patient care experience and PCT or CNA training are preferred.

Requirements

• High school diploma or GED.
• Basic Life Support (BLS) CPR certification through the American Heart Association.

Nice To Haves

• At least one year of patient care experience, including long-term care, specialty care, or acute care.
• PCT training or CNA training.

Responsibilities

• Provide compassionate patient care, including assistance with daily activities, mobility, hygiene, and comfort.
• Monitor and document vital signs, intake and output, and changes in patient condition.
• Assist with patient safety, treatments, procedures, and specimen collection.
• Collaborate with nurses and interdisciplinary teams to deliver safe, high-quality care.

Benefits

• Medical, dental, and vision coverage, depending on eligibility.
• Tuition assistance and professional development opportunities.
• Career advancement opportunities within Baystate Health.
• Retirement savings with employer match and paid time off for eligible employees.
• Shift differentials for eligible positions and schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED