Patient Care Technician

Schuylkill • Allentown, PA

6d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care, values each individual, and addresses patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at the patient’s site to facilitate telehealth encounters between patients and providers. This is an onsite position at Lehigh Valley Hospital–Cedar Crest, scheduled for three 12-hour night shifts per week (1900–0730), including every third weekend and rotating holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in healthcare environments and ability to take steps to reduce those risks.
• Ability to show respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; job examples include pushing or pulling patients on beds or stretchers, requiring 29 pounds of push force, and lateral transfers involving up to 50 pounds of the patient’s weight.
• Ability to stand and walk frequently to continuously.
• May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly answer or respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support comprehensive virtual care encounters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED