Patient Care Technician

Schuylkill • Allentown, PA

26d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care and supports patients’ physiological, emotional, and social needs while respecting each person’s individuality. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. Depending on campus needs, the PCT may serve as a virtual safety associate or assist a distant provider with a clinical examination using peripheral devices, video conferencing equipment, and software.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients daily.
• Knowledge of risks faced by patients in healthcare environments and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to convey, receive, and accurately interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds.
• Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR.

Nice To Haves

• Successful completion of LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED