Patient Care Technician FT Nights

Methodist Le Bonheur Healthcare•Memphis, TN

About The Position

The Patient Care Technician attends to the daily living, clinical, and safety needs of an assigned group of patients and supports licensed nursing associates by performing patient care activities and related non-professional services. The role provides clinical support to the care team and performs tasks that do not require a license, while modeling the organization’s mission, vision, and values. Under the supervision of a Registered Nurse, the technician provides personal care and assistance with activities of daily living, documents care, collects specimens, obtains vital signs and intake and output measurements, and performs EKGs, blood glucose testing, and phlebotomy. The technician reports abnormal results, helps prevent hospital-acquired pressure injuries, observes skin integrity with the RN, and assists with bedside procedures and equipment setup. The position also supports unit operations and care quality by serving as a preceptor for PCTs, assisting with orientation and competency checkoffs, cross-training as a Unit Coordinator, participating in purposeful rounding and unit quality initiatives, and maintaining a safe, clean, orderly patient-care environment. Clear, collaborative communication with patients, families, and clinical staff is expected, along with compliance with regulatory requirements, quality standards, policies, procedures, and confidentiality requirements.

Requirements

High school diploma or equivalent.
American Heart Association HEARTSAVER certification.
Knowledge of medical terminology.
Ability to read, write, and understand verbal or written instructions.
Ability to foster and maintain good working relationships with internal and external customers, patients, and families.
Compassion and patience, with a deep level of concern for patients.
Ability to communicate effectively verbally.
Computer data entry and retrieval skills, including MS Office Suite.
Ability to set priorities, coordinate and organize multiple tasks, and maintain control of workflow.
Ability to maintain confidentiality according to hospital policies, procedures, and HIPAA requirements.
Ability to understand and implement basic infection-control procedures.

Nice To Haves

Prior experience with electronic medical record systems.

Responsibilities

Assist patients with personal care, activities of daily living, and other basic needs under the supervision of a Registered Nurse.
Document and report care provided to patients.
Collect specimens as directed by the Registered Nurse.
Measure vital signs and intake and output; perform EKGs, blood glucose testing, and phlebotomy.
Record and report abnormal results to the Registered Nurse.
Perform interventions to prevent hospital-acquired pressure injuries.
Collaborate with the Registered Nurse to observe skin integrity and identify skin deviations.
Precept PCTs and assist with orientation skills and competency checkoffs.
Set up equipment for bedside procedures and assist the RN as requested.
Serve as a partner in care for the care model.
Cross-train as a Unit Coordinator.
May serve as a Heart Saver Instructor.
Maintain a safe, clean, and orderly patient-care environment; complete environmental room checks during rounds and periodically during the shift.
Participate in purposeful rounding.
Communicate clearly and effectively with patients and clinical nursing staff to promote collaboration, teamwork, and patient- and family-centered care.
Ensure compliance with applicable regulatory requirements, quality standards, compliance activities, and policies and procedures.
Assist with unit quality initiatives.
Perform other job functions as assigned or requested.