About The Position

The Patient Care Technician works with an inpatient nursing team to provide quality patient care on 12 Reisman, a 44-bed inpatient surgical unit specializing in Plastics and Reconstructive Surgery, ENT Surgery, Breast Surgery, and Colorectal Surgery. The position is listed as 24 hours with rotating shifts. The technician collaborates with registered nurses on patient care plans, maintains competencies as delegated by a registered nurse, and supports patient safety under registered-nurse supervision. The role requires reporting patient activity to the registered nurse in a timely manner. Employees must be vaccinated against influenza as a condition of employment.

Requirements

  • High school diploma or GED.
  • 0–1 years of related work experience.
  • Completion of the BIDMC in-house training program.
  • Basic familiarity with computers and ability to navigate web-based applications at a basic level.
  • Ability to read and write English to understand basic safety instructions, take direction, communicate with patients, families, and staff, and respond to basic questions.
  • Ability to understand spoken English to follow basic safety instructions, take direction, and communicate in basic English with patients, families, and medical center staff.
  • Ability to make decisions based on instructions, standard practices, and established procedures, generally with little or no supervision.
  • Ability to address routine, repetitive problems by following directions and procedures and identifying process improvements.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Basic knowledge of fundamental concepts, practices, and procedures for routine situations; specialized knowledge is not required.
  • Ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
  • Competence to provide patient care to neonatal patients from birth to 6 months, young adults aged 16–30, middle-aged adults aged 30–60, and elderly patients aged 60 and older.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally and/or up to 20 pounds frequently, and to stand or move around for most of the shift.
  • Vaccination against influenza (flu) is required as a condition of employment.

Nice To Haves

  • Patient care experience is strongly preferred, including experience as a CNA or LNA, MA, ED Tech, EMT, or PCT; a PCT certificate; current nursing-student enrollment with at least one completed clinical rotation; participation in an Allied Health, Pre-Med, or Physician Assistant program; or Home Health Aide experience.

Responsibilities

  • Collaborate with a registered nurse on developing a patient's care plan.
  • Develop and maintain competencies as delegated by a registered nurse.
  • Maintain the safety of patients identified as at risk for preventable injury by implementing nursing safety interventions or using protective devices or equipment under registered-nurse supervision.
  • Report all patient activity to the registered nurse in a timely manner.
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